Monday, January 18, 2016

The Beginning

"You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality." -Walt Disney. I have this quote on a plaque in my room and have owned it for a few years now. I have been in Disney for about a week now and have been through a lot of training. This quote has made an appearance quite often throughout all of my training. I am not naive, Walt Disney World is a business; And businesses are here to make money. However, Disney really puts it's emphasis on making positive guest interactions. If a guest spills their popcorn, they can get a new one. No questions asked, no worries about revenue loss. Disney trains its cast members very well before they ever even go "on stage". Having worked four days and not being "on stage" proves this.

My location is Main Street USA, in Magic Kingdom. Working in the entrance to the worlds most famous theme park is almost kind of an honor. As a custodian my job label can be viewed as simply a "janitor". But this is Disney World, nothing is ordinary here. Spending time actually meeting and talking to guests means more to me than just cleaning. 

The best word to describe the Disney College Program is "spontaneous". Meeting so many people is an amazing experience. The way in which i have met people is very spontaneous, and i love that. Waking up everyday and not really knowing what is going to happen that day is a lot of fun and something everyone should be able to experience.

No comments:

Post a Comment